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We’re searching for people to join our team including counsellors and non-counsellors. Job descriptions for open positions are given below:
DIRECTOR POSITION DESCRIPTION
Employment Status Permanent
Attendance Basis Full-time or Part-time (minimum 3 days, flexible)
Location Sen Sok, Phnom Penh, Cambodia
Commencement Date January 2025
About Living Well
Living Well is a Christian organisation that provides professional and accessible clinical counselling and wellbeing services to people from all backgrounds, enabling them to thrive personally and relationally.
Living Well's vision is to be a place of hope, healing, refreshment and restoration, empowering people to live and serve well.
About the position
As the Director of Living Well you will provide strategic and operational leadership to our service as a unique and trusted provider of quality counseling and member care.
Your primary responsibilities will be to develop and maintain strong professional and business operations and to lead and support our dedicated team as they seek to serve the expat community in Cambodia.
With the support of our Governing Board you will implement business plans, resolve operational issues and improve our systems and practices to ensure that we are faithfully fulfilling our core vision and proactively managing our growth.
Your role will be both advisory and hands-on as you draw from your knowledge and experience in management to strengthen our current operations and ensure our responsiveness to ongoing change. You will be approachable, flexible and enthusiastic about leading a cross cultural team.
You will be a high capacity person who is organized, and detail orientated; a great communicator, natural coach, wise decision maker and able to juggle a broad spectrum of responsibilities while living out the principles of self-care, reflection and active Christian faith as promoted by Living Well.
Duties and responsibilities
1: Strategic Leadership and Direction
· Lead and implement the strategic and operational plans for Living Well that will deepen our impact, address current challenges and grow our services in an effective yet sustainable way.
· Model servant leadership and nurture an organizational culture of respectful communication and collective ownership of the vision of Living Well.
· Ensure internal processes facilitate communication and accountability within the team.
2: Overseeing quality and professional service development
· In conjunction with the counselling team, design and develop mental health training and workshops to benefit the community and our member partners
· Facilitate professional development for staff team and foster a community of learning
3: Financial, Administration and Business Management
· In conjunction with the Assistant Director, strengthen foundational systems for a sustainable business model and implement the agreed business strategy and development.
· Ensure finances are effectively managed with utmost transparency and comply with organizational policies, procedures, and Government financial requirements.
· Develop, monitor and report annual budget plan, ensuring costs (staff, operations, and activities) are adequately budgeted.
· Provide regular written updates/summaries to the Governing Board regarding finances and activity and compile an annual report.
· Ensure internal Living Well policies and procedures are in compliance with the Cambodian business and taxation laws and maintain data activity and financial records to assist decision making.
· Alert the Board to any urgent governance or grievance issues, or areas of concern which may affect the operations of Living Well and respond in a timely and wise manner.
4: Representation and Advocacy
· In conjunction with the Assistant Director, Represent Living Well in high-level meetings with Government and donor bodies as directed by the Board.
· Actively promote Living Well within Cambodia and the wider region through a range of social media, publications, networks and communications to increase exposure.
· Be the key contact for existing and potential member agencies to understand their context and possible services Living Well could offer
· Identify and develop key relationships, ensuring regular engagement and coordination with strategic partners within the Cambodian counseling and member care fields.
5: People Management
· Directly manage, support and mentor all staff (Khmer and expat)
· Maintain strong HR processes including position descriptions, employment contracts, transparent staff benefit packages, onboarding procedure and appraisal system.
· Lead the recruitment of suitable clinical/pastoral/member care workers in order to meet needs within the expat community.
6: Safety, Security and Risk Management
· Oversee the safety and security plans for Living Well, and ensure that staff comply with policies, procedures and local laws and regulations.
· Ensure the optimum safety of Living Well staff, consultants, volunteers and clients.
Are you the right person for the job?
To be successful in this position you will be able to demonstrate the following:
Strong commitment to the vision of Living Well
2. Demonstrated experience in a leadership/management role, including financial oversight, budgets, government reporting, communications and managing teams.
3. Excellent relational and communication skills
4. Integrity and honesty
Qualifications required
You will hold or be working towards:
1. a Bachelor degree (or higher) in a relevant field (counselling, psychology, business, management, finance), and have
2. Personal experience living and working cross-culturally for a minimum of 2 years (preferably in Cambodia)
Reporting relationships
Reports to: Living Well Governing Board
Supervisor of: Assistant Director, local admin and finance staff, Living Well’s counselling team and volunteers
Additional Information
· You will need to be flexible regarding work hours, as this role may at times include work on evenings, weekends and public holidays.
· Your employment with Living Well is subject to a satisfactory, current police/background check.
· You will need to agree to and uphold Living Well’s Employment Policy, Safeguarding Policy and financial and administrative procedures.
· Upon appointment, a probationary period of 3 months will apply.
Living Allowance, Benefits and Allowances
A living allowance/local salary and benefits are negotiable based on the individual candidate’s need and the financial capacity of Living Well.
How do you apply?
To apply, please submit your CV and a covering letter outlining your suitability to recruitment@livingwellcambodia.org
If you have any questions regarding this vacancy, please direct them to Alli Hodges (Board Chair) at alli@alongsiders.org or on +85512354771
Applications close on 30 January 2025.
finance officer Position description
Employment Status Volunteer
Time Commitment: Approximate 10 hours per week.
Location Either at the Living Well Office, Phnom Penh Thmey, Phnom Penh or online from another location
Commencement Date 15 January 2025
About Living Well
Our Living Well team consists of a variety of experienced, trained and caring professionals, who originate from a wide range of nationalities, backgrounds and life experience and provide counselling services both in-person and online.
The vision and mission of Living Well are:
Vision: Living Well's vision is to be a place of hope, healing, refreshment and restoration, empowering people to live and serve well.
Mission: Living Well is a Christian organisation that provides professional and accessible clinical counselling and wellbeing services to people from all backgrounds, enabling them to thrive personally and relationally.
Duties and responsibilities
Financial Oversight and Accounting
Track all daily income and expenses into the Living Well finance system (Quickbooks)
Receive payments for events and record them into the financial system
Liaise with Quickbooks/accounting software supplier to resolve any technical difficulties
Reconcile all monetary transactions on a monthly basis and report this to the Director, doing checks as required to ensure accuracy of accounting.
Invoicing and Client Follow-up
Create invoices in a timely fashion and receipt payments for clients and member organisations
Respond in a timely manner to client queries regarding payment, and reply to requests for services or availability of counsellors promptly.
Follow up client payments and update member organisations, families and individuals regarding Living Well payments and fees
Maintain complete confidentiality of all Living Well clients and in all circumstances
Financial Compliance
Work with our tax agent to help to enable monthly tax submissions and other matters as they arise.
Interface with consultant for annual financial and tax returns
Interface with consultant to prepare annual report for Accounting and Auditing Regulator (ACAR)
Payments and Petty Cash
Keep track of the cash float/petty cash in coordination with local staffPay all bills/invoices related to Living Well’s operations
Paying bi-monthly salaries to all Living Well employees
Calculate counsellor payments and transfer payment to counsellors on a monthly basis
Pay utility bills, internet via online banking
Are you the right person for the job?
To be successful in this position you will be able to demonstrate the following:
Strong commitment to the vision and Christian ethos of Living Well
Demonstrated experience in a finance or accounting role
Excellent relational and communication skills
Excellent organizational skills and computer literacy (MS Office)
Ability to work well independently, without supervision
Integrity and honesty
Reporting relationships
Reports to: Director, Living Well
Important relationships: Assistant Director, Living Well counsellors, Living Well clients, landlord, tax agent
Additional Information
Your employment with Living Well is subject to a satisfactory, current police/background check.
You will need to agree to and uphold Living Well’s Employment Policy, Safeguarding Policy and financial and administrative procedures.
Upon appointment, a probationary period of 3 months will apply.
Salary and Benefits
Benefits will be offered including:
Monthly Stipend
Possible assistance with visa and work permit expenses (if based in Cambodia)
How do you apply?
To apply, please submit your CV and a covering letter outlining your suitability to recruitment@livingwellcambodia.org
ADMINISTRATION ASSISTANT POSITION DESCRIPTION
Position Title: Administration Assistant, Living Well
Employment Status: Permanent
Attendance Basis: Full-time (8am – 5pm Monday to Friday) or Part-Time (minimum 3 days)
Location: Living Well Office, Phnom Penh Thmey, Sensok, Phnom Penh
Commencement Date: December 2024
About Living Well
Established in 2014, and based in Phnom Penh, Living Well is a Christian organisation in Cambodia that provides professional and accessible clinical counselling and wellbeing services to people of all backgrounds, enabling them to thrive personally and relationally.
Our Living Well team consists of qualified, experienced and caring professionals, who originate from a wide range of nationalities, backgrounds and life experience and provide clinical counselling services both in-person and online.
Duties and responsibilities
1: Office Management
Communicate and coordinate with the Director and Living Well counsellors to ensure efficient and effective operations of the Living Well Office
Ensure that the Living Well Office and counselling rooms are a calm, clean and welcoming environment for clients and team members
Assist counsellors daily regarding room assignment and preparation for clients
Assist in ensuring counselling supplies and stationery levels are maintained
Maintain the Living Well library
Assist in the negotiation/renegotiation of the leases of Living Well premises
Maintain all client records in a confidential manner
Maintain all HR, financial and administrative records in an orderly and confidential manner
Facilitate timely repairs within the Living Well Office of facilities and equipment
Manage cleaners
Pay relevant bills/invoices related to Living Well’s operations
Submit weekly advertisements on ICF Infoflow and actively look for other ways to promote Living Well
Arrange for printing brochures and advertising materials
2: Communication with clients and members
Provide a warm welcome and inviting environment for Living Well clients as they wait for their appointments.
Take payment from any clients wishing to pay in cash and keep accurate records of payments taken
Respond in a timely manner to client queries regarding payment, and reply to requests for services or availability of counsellors promptly.
Maintain complete confidentiality of all Living Well clients and in all circumstances
Reply to emails and social media messages from clients
3: Organising meetings and events
Inform staff of team meetings, distribute agenda and zoom link
Organize hospitality for in-house meetings
Assist with the preparations of all Living Well special events, particularly regarding the venue, hospitality and setting up
Develop a list of attendees and maintain contact lists and follow up if necessary
Receive payments for events and process accordingly
4. Government liaison
Ensure that all Living Well documentation regarding registration is kept updated and is accordance with the laws of Cambodia
Submit and facilitate expatriate visa applications
Submit and facilitate expatriate work permits
Ensure that Living Well maintains clear and up to date information for submission to the Ministry of Labour, the Tax Department and any other Government entity
Update enterprise of business at MOC
Update staff movement and staff list,
Update profit for both MOC and MOL (online),
Update Labour Contract registration SICMS report and Labour Automated Central Management System (LACMS)
Are you the right person for the job?
To be successful in this position you will be able to demonstrate the following:
Strong commitment to the vision and Christian ethos of Living Well
Demonstrated experience in an administrative role
Excellent relational and communication skills
Excellent organizational skills and computer literacy (MS Office)
Ability to work well independently, without supervision, in a quiet environment
Ability to create solutions to support the organization and team of counsellors
Integrity and honesty
Qualifications required
You will hold or be working towards:
A Bachelor degree in a relevant field (business/finance/accounting/management)
And have:
Great communication skills in both English and Khmer (written and verbal).
Proven ability to be able to work well with a diverse range of people and interact well cross-culturally
Are a self-starter with a can-do attitude
Reporting relationships
Reports to: Director, Living Well
Supervisor of: Cleaners
Important relationships: Assistant Director, Living Well counsellors, Board members, Living Well clients, landlord, local government employees, Tax Office employees.
Additional Information
You will need to be flexible regarding work hours, as this role may occasionally include work on evenings, weekends and public holidays.
Your employment with Living Well is subject to a satisfactory, current police/background check.
You will need to agree to and uphold Living Well’s Employment Policy, Safeguarding Policy and financial and administrative procedures.
Upon appointment, a probationary period of 3 months will apply.
Salary and Benefits
A competitive salary for this position will be negotiated based on qualifications and experience.
Benefits will be offered in accordance with the Cambodian Labour Law including:
Health Insurance (NSSF)
Contribution to the Social Security (Pension) scheme
Seniority bonus
Training and professional development
Financial support for further work-related training
How do you apply?
To apply, please submit your CV and a covering letter outlining your suitability to recruitment@livingwellcambodia.org
Applications open now.
CLINICAL COUNSELLOR POSITION DESCRIPTION:
Position Purpose
To provide quality clinical counselling services to expatriates living and working in Cambodia
Location: Phnom Penh
Tenure: Preferably not less than a one year commitment
Hours: Full time or Part Time
Reports to: Living Well Director
Direct reports: None
Key internal relationships: Director, Office manager, Living Well volunteers and counselling staff
Key external relationships: Other counselling services within Cambodia, Living Well members and wider ex-pat community.
Key Areas of Responsibility
Professional Clinical Counselling
Provide clinical counselling for individual, couple, family and group counselling sessions.
Build a relationship of trust and respect with clients.
Assess each client, identify mental well-being concerns and emotional distress.
Ensure a professional ethical framework is adhered to (such as BACP).
Identify clients needs and offer an appropriate therapeutic approach.
Explore with the client the effectiveness of the approach.
Work alongside the client to achieve their goals.
Maintain confidential records monitoring the client’s process.
Meet regularly with other colleagues for peer support and review.
Meet regularly (at least monthly for one and a half hours) with an external supervisor.
Assist with preparation and involvement with Living Well groups and training seminars as required and appropriate.
Financial Administration
Communicate clearly with clients regarding appointments.
Maintain accurate client records, document therapeutic approaches provided and progress.
Ensure appropriate security of client notes. Inform clients of the data protection policy.
Follow and liaise with the office manager regarding payments for service provision.
Follow Living Well client management systems.
Participate in Living Well team meetings.
Safety and Risk Management
Maintain professional standards of practice, within the parameters noted in the Living Well Safeguarding Policy and professional practice.
Essential Experience, Qualifications & Skills
Hold a recognised professional clinical counselling qualification.
Have two or more years post qualifying clinical practice.
Have evidence of experience providing effective therapeutic approaches with individuals, couples, families and group settings.
Have exemplary interpersonal and communication skills, including written and excellent verbal communication skills in English.
Desirable Qualifications
Have the ability to provide the following: clinical supervision and/or mentoring.
Have experience living and working in Cambodia.
Personal Attributes
Commitment to continued professional development.
Good time management skills.
Ability to empathize and be non-judgmental.
Keen interest in learning and skills improvement, combined with humility to recognize that many answers are unknown
Ability to harness resources: both internal and external for the development of Living Well.
Good self-awareness.
Spiritual Considerations
Aim to live out the principles of self-care, reflection and active Christian faith as promoted by Living Well.
Prioritise prayer for Living Well staff and clients as recognition of Living Well’s dependence on God’s power.
Interested candidates please contact GRAEME WINTHROP, Director at DIRECTOR@livingwellcambodia.org regarding further information.
Position Purpose
To provide quality pastoral counselling services and member care to missionaries and expatriates living and working in Cambodia.
Location: Phnom Penh
Tenure: Preferably not less than a one year commitment
Hours: Full time or Part Time
Reports to: Living Well Director
Direct reports: None
Key internal relationships: Director, Office manager, Living Well volunteers and counselling staff
Key external relationships: Other counselling services within Cambodia, Living Well members and wider ex-pat community.
Key Areas of Responsibility
Professional Pastoral Counselling
Carry out pastoral counselling for individual, couple, family and group counselling sessions.
Assess each client, identifying spiritual and mental well-being concerns and emotional distress.
Build a relationship of trust and respect with clients.
Ensure a professional ethical framework is adhered to (such as BACP).
Identify clients needs and offer an appropriate spiritual and therapeutic approach as appropriate.
Explore with the client the effectiveness of the approach.
Work alongside the client to achieve their goals.
Maintain confidential records monitoring the client’s process.
Meet regularly with other colleagues for peer support and review.
Assist with preparation and involvement with Living Well groups and training seminars as required and appropriate.
Financial Administration
Communicate clearly with clients regarding appointments.
Maintain accurate client records, document therapeutic approaches provided and progress.
Ensure appropriate security of client notes. Inform clients of the data protection policy.
Follow and liaise with the office manager regarding payments for service provision.
Follow Living Well client management systems.
Participate in Living Well team meetings.
Safety and Risk Management
Maintain professional standards of practice, within the parameters noted in the Living Well Safeguarding Policy and professional practice.
Essential Qualifications, Experience & Skills
Hold a certificate in pastoral counselling.
Have two or more years experience in pastoral counselling.
Have evidence of experience providing effective spiritual and therapeutic approaches with individuals, couples, families and group settings.
Have exemplary interpersonal and communication skills, including written and excellent verbal communication skills in English.
Desirable Qualifications
Hold a recognized certification or degree in counselling.
Ability to provide mentoring.
Have experience living and working in Cambodia (or cross culturally).
Personal Attributes
Commitment to continued professional development
Good time management skills
Ability to empathize and be non-judgmental
Interest in learning and skills improvement, combined with humility to recognize that many answers are unknown
Ability to harness resources: both internal and external for the development of Living Well.
Good self-awareness.
Spiritual Qualifications
Aim to live out the principles of self-care, reflection and active Christian faith as promoted by Living Well.
Prioritise prayer for Living Well staff and clients as recognition of LW’s dependence on God’s power.